Your personal concierge will be in touch today to discuss your luxury cruise.*

*Consultation requests submitted after 6 PM (EST) or on weekends/holidays will receive a call on the following business day.
About Your Ship: Crystal Serenity
Crystal Cruises
Vessel Image Lifestyle Image 2
Lifestyle Image 2
Expert Review:  Not Yet Rated.
Departs Rio De Janeiro aboard Crystal Cruises –
There are no sailings available for the selected date range.
show all dates

Overview & Itinerary Staterooms Deck Plans Food & Dining Entertainment & Activities Photo Gallery Reviews
Average Crystal Serenity Rating
SORT BY: Most Recent | Positive | Negative | Helpful
1 - 2 of 2
Overall Rating: This vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star rating
About the Reviewer:
Age:
50 - 65
Cruise Experience:
7+ cruises
Traveler Type:
Couple
Stateroom Type:
Balcony
Not what they use to be. by David S from Sav., GA
Sailing date: Feb 2013

Pros:
Entertainment

Cons:
Shortness of staff in major dining areas

WE last took the Crystal line 15 years ago and remember the dining room service to be doting and of the highest quality. Service is now functionary with a noticible shorness of assistant waiters to serve bread, fill water glasses and remove plates. The kitchen had a problem with cooking food to order. Many dishes were serve luke warm at best with both entrees and appitizers being served piecemeal as opposed to the entire table being served at one time. Disappointing
Ship Details:
This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
Ship Quality
This vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star rating
Dining/Food
Not enough staff for breakfast service in the Lido facility. Could not fine a clean table or get beverage service far too many mornings. Breakfast service in main dining room very, very slow.
This vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star rating
Stateroom Quality
Rooms are very small by todays standards and when compared to seaborne.
This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
Ship Staff Quality
This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
Entertainment & Activities
0 out of 6 people found this review helpful.
Did you find this review helpful?   
Overall Rating: This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
About the Reviewer:
Age:
50 - 65
Cruise Experience:
7+ cruises
Traveler Type:
Family w/older children
Stateroom Type:
Balcony
A great cruise by A Traveler from Dallas, texas
Sailing date: Sep 2012

Pros:
wonderful destinations, high quality of services on ship

Cons:
more TV or movie options on "days at sea"

The best cruise ship I have ever traveled on. Roomy, uncrowded, multiple eating options, exceptionally high level of service.
Ship Details:
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Ship Quality
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Dining/Food
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Stateroom Quality
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Ship Staff Quality
This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
Entertainment & Activities
I loved the string quartet. The variety of options should satisfy anyones preferences.
36 out of 42 people found this review helpful.
Did you find this review helpful?   
1 - 2 of 2

800-337-9568
Our expert luxury agents are looking forward to helping you plan your cruise.

Contact us 9am-9pm EST M-F, 9am-6pm EST Sat.


Cruise Customer Service